Privacy Policy

Last Updated: 01 August 2024

At Thumbeza Leasing (Pty) Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: This includes your name, email address, phone number, physical address, and any other information you provide when registering or placing an order.

• Identification Documents: We may collect copies of your South African ID, Passport, or Asylum documents to verify your eligibility for our rent-to-own services.

• Financial Information: This includes your payment details, such as credit card or bank account information, required to process your payments.

• Usage Data: We may collect information on how you interact with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

The information we collect is used to:

• Process Transactions: To process orders, manage your account, and deliver the products you purchase.

• Verification: To verify your identity, eligibility, and creditworthiness for our rent-to-own services.

• Improve Our Services: To analyze website usage and enhance our website’s performance and user experience.

• Communication: To send you updates about your order, marketing communications, and respond to your inquiries.

3. Sharing Your Information

We will not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies who assist us in processing payments, delivering products, or providing customer support. These companies are required to protect your information and only use it for the purpose of providing services to us.

• Legal Obligations: We may disclose your information if required by law, such as in response to a court order or subpoena.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze website traffic and personalize content. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.

• Correct Your Information: Update or correct any inaccuracies in your personal information.

• Delete Your Information: Request that we delete your personal information, subject to certain legal obligations.

• Object to Processing: Opt-out of receiving marketing communications or object to the processing of your personal data.

To exercise any of these rights, please contact us at info@thumbeza.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thumbeza Leasing (Pty) Ltd

14th Road, Noordwyk, 1687

Email: info@thumbeza.com

Phone: +27 63 291 9292